Josh Metcalfe joined CCL Consulting as Business Manager in October 2025. In this role, he is responsible for overseeing day-to-day operations, supporting strategic initiatives, and contributing to the delivery of high-quality client services. He brings a strong academic background in Business Management from Northumbria University, complemented by hands-on experience in recruitment, hospitality, and team leadership.

Josh has held a variety of roles across the education and service sectors, where he developed a keen understanding of stakeholder engagement, operational efficiency, and customer service excellence. His ability to lead teams, manage events, and coordinate across departments reflects a practical, solutions-focused mindset and a strong commitment to professional standards.

At CCL Consulting, Josh plays a key role in ensuring the smooth operation of internal processes while supporting the company’s growth and client-focused objectives.