Influencing
Defined as having an impact on the behaviours, attitudes, opinions and choices of others
This session will include:
- Using the CCL influencing model you will learn how to develop your engagement for total buy-in.
- What it takes to influence and what drives other peoples actions in the way they behave and make decisions.
- Understanding your audience or team and adapting your influencing style based on the in-moment reactions.
- Understanding your own motivation and how this also impacts on others.
- The session will be interactive and include specific exercises and tools that you can use outside of the session.
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Self-Belief
Defined as how an individual consciously knows and understands their own character, feelings, motives and desires as well as your own strengths and weaknesses.
This session will include:
- Reviewing your own motivations and belief’s using the CCL Individual needs model
- A supporting psychometric test with a detailed analysis supported with a 1:1 coaching review of the output and how this impacts on your own self-belief
- A chance to see things from other perspectives and the importance of challenging your own self-beliefs
- The session will be interactive and include specific exercises and tools that you can use outside of the session.
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Decision Making
Decision making is the process of making choices by identifying a decision, gathering information and assessing alternative resolution
This session will include:
- How to create options along with tools and techniques in order to decide the most appropriate action
- How to make quick decisions and what information you will need to make the right decisions for all situations
- The consequences of your decision making and how its positive and negative impacts on the individuals and team(s) around you and then how to communicate this for maximum reach
- The appropriate follow up required, with accountability, once that decision has been made and the likely reactions you may get
- The session will be interactive and include specific exercises and tools that you can use outside of the session
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Remote Leadership
This session is about how you lead remotely and understanding different cultural needs. No matter what the geographical location, wherever you are in the word, this session is for you
This session will include:
- The CCL model for remote leadership and the tools and techniques to use when the need is to drive performance across a number of locations
- The communication and motivational tools required to maintain a high performing team remotely
- Understanding how to support the mental wellbeing from working remotely. We believe we all have a duty of care to look out for our people
- The session will be interactive and include specific exercises and tools that you can use outside of the session.
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Emotional Intelligence
Emotional intelligence is defined as the ability to understand and manage your own emotions, as well as recognize and influence the emotions of those around you. Do you know the impact, through emotional intelligence, you have on others or others have on you? This programme will help.
This session will include:
- An understanding of what Emotional Intelligence really is and what impact it has on others and yourself.
- Understand and identifying non-verbal's and your role to play in managing the situation.
- Techniques to improve your Emotional Intelligence which will support the creation of a psychologically safe space for others.
- The session will be interactive and include specific exercises and tools that you can use outside of the session.
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Interview Skills
The session will focus on setting the right conditions for the candidates to thrive in the interview as well developing confidence for the interviewer. We will also compare the Character v Competence elements of successful candidates
This session will include:
- Setting the conditions for a successful interview.
- Question techniques including alignment to the values of the business.
- The style of set up which includes; room dynamics, environment and creating a safe place to get the best from the interview
- The session will be interactive and include specific exercises and tools that you can use outside of the session.
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Cyber Security Introduction
Having access to cyber professionals and the how to protect/mitigate yourself and your organisation from online fraud and identity theft.
This session will include:
- How to protect yourself with the tools and techniques to ensure you create a safe environment for you and your data
- Understanding the various regulations associated with data security
- Tips and hints on how to maintain a safe digital environment for you and your organisation
- The session will be interactive and include specific exercises and tools that you can use outside of the session.
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Presenter Skills
The CCL Effective Performance Delivery (EPD) instils confidence, structure and tools to remain present in the room to engage fully with the audience.
This session will include:
- Tools and techniques to ensure your message is heard and understood and the need to prepare and communicate with energy
- The challenge of communicating difficult messages and how to deal with those both for yourself and the audience you are communicating too.
- The session can also include (at cost) the opportunity for observed feedback to be given from your sessions with tangible learnings
- The session will include the need to gain feedback from your team and audience to ensure you continually improve
- The session will be interactive and include specific exercises and tools that you can use outside of the session.
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Managing Meetings
Managing meetings is often left as the last thing to sort out and can sometimes be without structure. Aligning and managing meetings is essential in ensuring you are efficient and effective along with accountability and timelines to achieving agreed outcomes.
This session will include:
- The CCL model for a structured effective meeting which drives ownership
- How to drive accountability with agreed timelines to deliver the intended outcome.
- How to keep everyone engaged no matter whether the meeting is face to face or virtual.
- The session will be interactive and include specific exercises and tools that you can use outside of the session.
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Equality & Diversity
Aim
The aim of this session is to raise your awareness of diversity, equality and inclusion. You will have a better understanding of the differences individuals may have and why they must be treated equally. This session is very interactive, it will highlight from the open conversations what good and bad looks like…more importantly, what can be done to improve.
Learning outcomes
By the end of this course, learners will be aware of:
- Why they need to know about equality, diversion and inclusion
- What equality, diversion and inclusion is
- The Equality Act 2010
- Employer responsibilities
- Employee responsibilities
- Protected characteristics under the Equality Act 2010
- Discrimination and other unacceptable behaviours
- Practical steps to take relating to diversity, equality and inclusion
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Unconscious Bias
Access to professionals in this area will help your awareness and how to address the needs for leaders to understand their unconscious bias and how it impacts on the decision-making process.
This session will include:
- An overview of the regulations and legislation that drives the need to maintain a balanced approach
- The impact on your decision making and how to be objective
- How to be aware and address the various different types of bias that can impact your behaviours and decision making capability
- The session will be interactive and include specific exercises and tools that you can use outside of the session.
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ESG Awareness
Who is this for?
This session gives a strong introductory understanding of key ESG issues that all employees working within organisations should understand. The session will also be useful for anyone looking to understand the way a business’s ESG strategy and data the firm produces is used to make effective decisions.
What will you learn?
On completion of this introductory session you will be better able to:
- Define ESG and understand the key drivers for the increasing importance of ESG in the business environment.
- Understand the main ESG issues impacting businesses, including climate change, and the resulting risks, opportunities, and mitigations.
- Understand how businesses can look to build ESG into their strategy.
- Understand the methods Investment management firms and commercial banks use to integrate ESG data into portfolio construction and commercial lending decisions
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